io Networks provides a range of services that are tailored to the needs of diverse organisations. Whether you’re an SME, service provider, carrier, or systems integrator – if your business relies on its network, we’ve got something for you.

OUTSOURCED NETWORK ENGINEERS

If you require an experienced network engineer on-site – to sit with you, plan your moves, perform maintenance, work with your staff, and be a part of making your business grow – this is the service you’re looking for.

io‘s In-House plans are a convenient and cost-effective alternative to hiring a full-time senior engineer who may sit idle, or an inexperienced junior who takes too long to get things right. There are four options available:

SMART HANDS

Got your own network guys but need someone in the right location? io’s Smart Hands service is the solution. Our techs are familiar with all major data-centre providers and telephone exchanges on the east coast, and can be your eyes and ears on the ground.

With pre-organised site access and engineers who know what they’re doing, getting equipment installed or replaced couldn’t be easier, and fault-finding is a cinch.

io’s Smart Hands service may cost more than you’d pay to get your cabling contractor out, but if you’re talking to us, chances are they’ve already failed you. Trust the experts with Smart Hands. Click here for details.

CONSULTING AND PROJECT WORK

Whether you have a specific deployment to plan, want an area of networking researched, or need another set of eyes to evaluate your network expansion – whatever the project, io can help.
We can arrange to have meetings on-site, liaise with your suppliers, organise your equipment, evaluate your purchasing arrangements, and even make presentations to your customers.

If you need someone with knowledge and experience to help with your networking requirements, io has you covered.
For pricing on a custom job or piece of software, please give us a call to discuss your requirements.

ON-CALL SUPPORT

io‘s Support plans ensure that an engineer is always available when something goes wrong. For the cost of set-up and a low monthly fee, io will document your network on-site, and then provide on-call support whenever issues arise. We can even monitor your network remotely, to help identify problems before they impact the business.

You can have us attend site, or work remotely – whatever suits.

This service is also ideal for small service providers or offices that find their IT staff aren’t always readily available when needed.

io‘s NetInsurance plans provide a cost-effective support solution that won’t blow your IT budget – but will ensure that you aren’t caught without on-call assistance. The pricing is simple – subscribe, and any hours you subscribe for are cheaper.

Contact us TODAY to inquire about our discounted Network Audit package, which includes a plan for optimisation and efficiency improvements.

  • RATES

    Our standard adhoc rates for casual engagements is as follows:

  • Smart Hands

    $180/hr

  • Project Work

    $230/hr

  • Support Work

    $230/hr

  • Support Contracts

    $POA(Contact us for a quote!)

  • After Hours Surcharge

    +$75/hr